Cyberlink is dead. No longer is it anything more than an on-line money pit.
There is no customer service. They do not return your emails or answer the ticket request. I too purchased several versions of their software. When PowerDirector 15 was reloaded on my machine, it kept crashing.
It would not run at all. When I tried to go back to PD 14, my PD 14 key no longer worked. Cyberlink is a total overseas scam and I truly URGE anyone considering the purchase of this product to NOT PURCHASE ANYTHING FROM CYBERLINK! Let the buyer beware...or in this case informed.
CYBERLINK IS A SCAM. To have no-one even answer my 2 e-mails is unacceptable. Totally unacceptable.
If I could find somewhere to post a review where EVERYONE could see it, I would. For now, I only have this forum.
Review about: Cyberlink Technical Support.
Reason of review: Poor customer service.