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I went to play a DVD the other day and my Cyberlink DVD program it said I needed to download an update in order to play the DVD. That had never happened before but I got away from Windows 10 and would rather be stuck with 8 so I thought maybe it was a possibility when I uninstalled everything that I lost some codecs or drivers or whatever.

Well, it wasn't. They wanted to charge me more than the cost of a DVD player to play my movies on my laptop. I downloaded a free program called VLC Media Player and it works fine. The aggressiveness of Cyberlink's advertising seems to me borderline Malware after I downloaded their "update".

I thought maybe the company was hacked or they were bought out by someone pushing malware or something. How awful. I also don't like that I purchased this laptop and a selling point of it was that I could use the DVD player. I still can, but I had to find one of very few free programs in order to use the product I paid for.

My thoughts are that this was covered by a license fee of some kind and the company was no longer being paid so anyone with their software installed on their computer became free game.

I of course have no proof of this, this is sheer speculation from my point of view.

Bottom line: I uninstalled everything from Cyberlink on my computer and will not do business with the company.

Reason of review: Can no longer use DVD player.

Monetary Loss: $80.

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Guest

I'm not sure how are they doing this,they are canceling(Or making them unusable) every code,my powerdirector 14 asked me for my code which I already entered few months ago,it needed me to enter it again,Entered and it says error,sent the error to their support,no answers.

Guest

I have a similar problem. I want to reinstall after a computer failure.

I did not keep the Media Suite 14 files, so I cannot use that version.

Cyberlink offers no download of older files.So I have to use v13 which I do have saved.I am moving most things to Adobe or Corel. No more Cyberlink for me either.

Guest

We also got ripped off by cyberlink. This product is so disappointing and whoever is behind selling this product should be ashamed. I hope they get what is coming to them, which should be jail time for deceiving consumers and stealing money.

Guest

ive have had same issue

scam!!!

Guest

I agree they are scamm8ng people. I had numerous emails with discounted price to upgrade my suite, went ahead with the upgrades and within an hour started receiving emails to upgrade to a newer version.

They do not offer that I can find to upgrade to a current version. I’m ready to delete all of their software.

Guest

You have had the same problem as me.

It wont allow me to watch DVD's on my laptop and insists on me buying another product in order to allow me to watch my DVD's. If I uninstall everything from Cyberlink on my computer and make VLC media player my chosen media player, you say it works?

Guest

Actually I should have written, I own Powerdvd ultra 14.

Guest

I agree. I actually own power dvd ultra and wanted to download it to my new computer.

But no - I have to upgrade to 15 and pay a fortune for it. Now I would touch Cyberlink with a barge pole!

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